Use of analytics and cookies

We use various types of cookies, specifying identifiers and analytics solutions on the OP Developer website. With your cookie settings, you can influence the purposes for which we can utilise the data we have collected.

Note that some cookies are necessary for the reliable and secure operation of our websites. In other respects, you can choose the data we may collect and the purposes for which we can use them. For example, we do not utilise the data for targeting and marketing without your consent.

Your cookie settings are saved in your browser.

On this page, we also explain how cookies work, the tools we use, and how your privacy is protected.

Enabling fluent services

The purpose of analysing service use is to create a better customer experience and fluent services.

We use necessary cookies to ensure the reliable and safe operation of our websites and services, to secure transactions and to prevent misuse. For example, they allow you to log into the service and ensure that language settings work properly. You can disable the use of necessary cookies only in your browser settings.

Necessary cookies act as an aid to developing the service you use when we investigate how well services match our customers’ needs, for example. We also receive statistical information on use of the service: we use such information for service and business reporting. We do not disclose this data outside the OP Developer website.

Disabling cookies

To remove all previous cookies saved by the browser, delete the cookie history from your browser’s settings. Deleting the cookie history will not prevent the formation of new cookie data. We cannot ensure that the service will function properly if the necessary cookies have also been disabled.

How do cookies work?

Cookies are small text files that are stored in your device’s browser. They show us the type of device with which you are using OP eServices, and whether you have visited our websites earlier.

What tools are we using, and how long is the data retained?

We use both session and persistent cookies. Tools can set several cookies with different retention times. We indicate the maximum cookie retention time for each tool. 

  • Session cookies exist only during a single session, or visit. They are deleted automatically when you close the browser. With session cookies, you can move from one page to another, log into the service and use different types of calculators and on-line forms, for instance. 
  • Persistent cookies remain on your browser or device for a fixed period, also after the session, unless you delete them from the browser settings. We use persistent cookies to improve the user experience. With persistent cookies, the website identifies your device and remembers your settings, such as language choice, when you visit the website again. 
ToolMaximum retention period
Adobe AnalyticsTwo (2) years

Your privacy is important to us

The data collected using cookies and different tools are owned by OP Financial Group’s data controllers. Our partners act as processors of the data for and on behalf of OP.

We can disclose data to third parties with consent obtained through marketing cookies. Third parties are responsible for the use of such data as joint controllers with OP or as independent controllers in accordance with their own privacy policies.

Web analytics for OP’s digital services is provided by Adobe. With the aid of the Adobe Analytics tool, we make sure that our digital services function properly and flawlessly and meet our customers’ needs. We use the tool to analyse error situations, user volumes and traffic on OP’s own websites and mobile applications, for example. We collect this data with essential cookies. Users are not asked separately to consent to the use of these cookies. In developing our web analytics, we ensure the privacy of users. Users’ choice of cookies to which they consent also restricts the purposes for which OP Financial Group can process web analytics data collected by Adobe. By consenting to processing for development purposes, you grant OP Financial Group broader rights to process data – for example, to create online behaviour models for the needs of the entire OP Financial Group. Web analytics is divided into two categories: data collected by essential cookies, which do not require separate consent; and development analytics, which is done only with the user’s consent.

Adobe is the processor of personal data in providing the Adobe Analytics tool to OP. Adobe is also the controller of technical data collected using Adobe Analytics cookies (IP address, browser and device type, settings, cookie ID, version, language settings) for the purposes of testing and developing its products. This data is in the form of pseudonymised personal data, but Adobe cannot identify individuals users of OP's websites and uses the data in aggregate form. Adobe also creates fully anonymous reports based on data collected using Adobe tools from its corporate customers, such as OP. You can block Adobe from using cookie data from the following link under Adobe Experience Cloud: Adobe Privacy Center

As a responsible company, we are committed to protecting your privacy in compliance with data protection legislation. Read more about how we process personal data

Read more about the privacy policies of our partners: